Twitter buys Slack competitor, Microsoft and Adobe team up, mixed progress in public sector transformation



PHOTO: Chris J. Davis on Unsplash


It has long been clear that Twitter needs to do something new to keep growing. The first sign that change was on the way was the departure of Jack Dorsey, co-founder and then CEO of Twitter. The new CEO is the former CTO, Parag Agrawal. The importance of the change has not escaped everyone’s notice.

On his first public outing after taking the reins, Agrawal, as reported in The Verge, said his top priority was to “improve our execution” and streamline how Twitter works. He explained how, in his previous role as CTO, he focused on rebuilding the company’s old tech stack so that products could be shipped faster.

And he’s moving fast. He has already reorganized the business under the key pillars of consumer, revenue and basic technology. The company also announced that it was buying Quill. In a Twitter thread, Nick Caldwell, chief technology officer at Twitter at Twitter, provided insight, but not much, of what he plans to do. He wrote:

Happy to share that today we welcome @QuillChat on Twitter ! ??

– Nick Caldwell🔪🧼 (@nickcald) December 7, 2021

“We bring their experience and creativity to Twitter as we work to make messaging tools like DMs a more useful and expressive way for people to have conversations about the service,” he said.

The idea is to improve direct messaging, which was confirmed by Agrawal when he said that “the opportunities around DMs are really essential… it’s a way to connect with anyone in the world. and hope to hear from them. “

For its part, Quill will be integrated into Twitter. A statement posted on the site explained, “With Twitter, we will continue to pursue our original goal – to make online communication more thoughtful and effective for everyone. “

Quill will be shutting down as an independent company, he said, and Quill users will be able to export the team’s message history until December 11, when the company will shut down its servers and will delete all data. Active paid teams would be reimbursed.

It is clearly too early to know where all of this is going. While Quill has often been compared to Slack, he doesn’t have the same reach and is unlikely to be able to turn Twitter into a business communication tool anytime soon. But Quill will give it better traction in a market currently dominated by Facebook, Instagram and Snapchat.

The business market is clearly where the money is, and Twitter’s focus on the consumer market has not helped its development. Anyone can bet where this is going, but it’s clear there will be a lot more to it and likely very soon given how fast Agrawal has acted so far.

Microsoft, Adobe’s productivity partnership

This week, Adobe based in San Jose, California and Microsoft based in Redmond, Wash.

With the new Adobe Sign integration, users will be able to negotiate and sign a contract from Microsoft Teams, Outlook, or SharePoint, as well as review PDFs on mobile devices with liquid mode in Microsoft Edge.

In a blog post that was as much about the future integration possibilities of the two companies as it was announced, Ashley Still of Adobe, senior vice president and general manager of digital media at Adobe, said the goal of the partnership extended is to give employees the tools to collaborate, no matter where the team is or the device they use.

“These deep product integrations allow users to do their best by connecting the apps they use every day – from negotiating and signing a contract from Microsoft Teams, Outlook or SharePoint, to reviewing PDFs. on a mobile device with liquid mode in Microsoft Edge and more, ”she said.

This new initiative builds on years of work between the two companies on what Adobe describes as a shared vision for the future of the workplace and the transformation of digital experiences. It focuses on integrating Adobe’s PDF, electronic signature, and document automation capabilities into Microsoft 365, where businesses do most of their work. Together, Microsoft and Adobe file formats make up the majority of corporate files, and no business is better positioned to affect the way legions of people work.

According to a recent Adobe study, “The Future of Time,” a third of the workweek is spent on unimportant tasks, and a large majority of corporate employees (86%) and managers of small businesses (83%) report that unimportant tasks like managing files and business documents prevent them from doing their jobs effectively. As a result, half work longer than they would like.

The world of remote work has boosted the transition from paper to digital. With Adobe Sign as the preferred electronic signature solution across Microsoft’s entire product portfolio, the number of digitally signed agreements has increased 17-fold in the past two years, according to company figures. Over 180 million active Microsoft business users have access to Adobe Sign as part of their Microsoft workflows.

New report on the digital transformation of the public sector

Meanwhile, in the UK, London-based Unit4, which develops enterprise cloud applications, examined the digital maturity of public sector organizations around the world. The survey of 600 public sector decision makers across Australia, Belgium, Canada, Sweden, the United Kingdom and the United States, and was published in the “State of Digital Nation” report, shows that despite considerable progress, digital transformation is far from a done deal.

In fact, only 9% of organizations globally have reached digital maturity as cost reduction, delivery illusions, manual processes, and resistance to change hamper back office modernization. The vast majority (76%) of those surveyed said they were either cautious followers or enthusiastic reviewers, suggesting that there is still a long way to go before digital transformation hits every corner. of the public sector.

There are also concerns about the ambition of public sector organizations in their transformation implementation timelines. On average, it will take 2.4 years for central government and 2.7 years for local government to deploy digital transformation in all areas of organizations.

The study indicates that there are significant obstacles to overcome for the digital transformation to be successful. Several particular points stand out:

  • 41% said big improvements are needed in data compatibility in their organizations.
  • 16% said big changes are needed.
  • 38% said data is entered manually by someone, from paper to software systems.
  • 43% said data is manually exported from one system and imported to another.
  • A strong majority (86%) believe their staff do not have the skills or training to transform.

Research indicated that the top three priorities that public sector organizations are focusing on to improve processes and increase efficiency are cloud migration (50%), data management tools (49%) and real-time reporting tools (47%), while artificial intelligence is the lowest priority (36%).

SnapLogic improves automation capabilities

New platform innovations enable IT and business teams to develop mission-critical applications, workflows, and microservices faster. This seems to be what is driving a series of upgrades announced by San Mateo, Calif., Based SnapLogic for its smart integration platform. Updates and enhancements empower users across the organization to embrace self-service development, integration, and automation.

Improvements include self-service for API consumers, enabling organizations to build applications and microservices faster and more effectively manage their entire API ecosystem with upcoming API support third parties. The idea is that users will be able to create data products faster and accelerate analysis projects with the support of data warehouse tools.

Combined, they will help organizations with a hybrid or multi-cloud environment to implement their vision for enterprise-wide integration, automation and self-service. SnapLogic’s Flows interface was designed to give business users what they need to embrace self-service and build their own integrations and automations as needed.

SnapLogic also adds pipeline extensions and new connections to sales and marketing endpoints such as Microsoft Dynamics for Sales, Microsoft Teams, and Microsoft Sharepoint. These connections will help business users create integrations into new systems without IT needing to be involved.

Facebook Messenger Head To Leave

Finally, this week and just to show that the Great Resignation concerns us all, Stan Chudnovsky, the boss of the Messenger division in Menlo Park, Calif., Announced his departure in 2022.

Facebook, now called Meta, has faced a wave of senior executive departures this year. Deborah Liu, formerly the head of Facebook Marketplace, left in February to become CEO of Ancestry.com. David Fischer, who was chief revenue officer, announced his departure in March, as did Kevin Weil, one of the co-founders of Facebook’s Novi cryptocurrency division.



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